Carousell won't even block the scammer's account
I recently got scammed by a seller on Carousell and wrote to the customer support team, explaining to them about the scam and even attaching screenshots about it. The customer support agent wouldn't even block that scammer's account and just said that they will just monitor if the scammer continue to receive similar feedback. What?? Why should you wait until another victim speaks up before blocking this scammer's account ? Isn't it very clear that whatever the scammer did is actually a violation of the community guidelines of carousell? Anyway, I've learnt my lesson - you can never depend on the carousell customer service team when bad things happen.