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Cole Skinner

美国

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Sears PartsDirect

I decided to order from Sears instead…

I decided to order from Sears instead of Amazon out of nostalgia. I looked up a part for my dishwasher. The delivery date said July 8th - two days. Fine. I ordered, was charged, then later got a text saying it would be delayed until July 20th - too long for me. I asked the Chatbot to cancel my order and it said it was canceled. I went to a local brick and mortar appliance parts shop and surprisingly got the same part for a lower price. Today, July 9th, the Sears package arrived! So, Sears has done nothing but create a mess for me - they are eating my time with this. I went to their website to do a return, and apparently I now also have to eat the shipping. I called, was put on hold for 12 minutes, then a robot said they couldn't take my call at this time - call back later. Really absurd.

2026-07-09有帮助 1