Good luck getting spare parts and any decent level of service
Ordered a jumpflex trampoline last year as they apparently sell spare parts, but good luck getting them! Due to storm damage in April, i needed spare parts. A lot of spare parts say out of stock, but even the ones they do show in stock they can't necessarily supply! Finally after 4 months, all the parts i needed showed in stock, so i ordered them. Some arrived but i was missing 3 fundamental parts. Chased, but ive just been told by the unapologetic Weslee that these are out of stock until hopefully mid-Sept! Happy to show items in stock, take the money, despatch part of the order, but no communication to say the remainder of the order is out of stock for another 6 weeks (hopefully!) until chased. Very disappointing and falsely advertised. Also when spare parts come, they are badly packaged in a grey plastic bag loosely poking out the end covered in clear tape. 4 months without a trampoline and still no prospect of this changing, wish I'd ordered another brand to start with. Bad service and communication!