Bought 8 items, for the most part I am happy!
Since October 2021 I have ordered 8 items from Linennaive (3 skirts, 1 red wool coat, 4 dresses). Shipping for all items was relatively quick, they do indicate it can take up to 5 weeks. I am still waiting on 1 dress that was shipped 8 weeks late because of a production delay which I was informed about. With the supply shortage I totally did not mind it being late. PROS: - Excellent quality- as someone who sews I can tell the seamstresses are very talented and the stitching is strong. Their fabrics are great quality and colours. - Attention to detail- a lot of their garments have tucks and finishes that make their clothing unique from other vintage/cottage core brands, and again speaks to the talent of the seamstresses. Also pockets in almost everything!! - Good customer service response times- while it is unfortunate they do not pay for returns or have cheaper/faster return options, they are at least very responsive. - Pricing - while I am still unsure of the conditions of the workers and where they get their fabric, the prices are very good for the quality of the items. - Their coats are amazing and 100% worth the price. If anything I think their coats are some of their best items. CONS - Sizing is inconsistent, especially in the plus sizes. I have received 2 dresses that were way too small in the bust, while other items fit great. Because they do not mark the size on the clothing I was convinced they sent the wrong sizes. For one of the dresses I did receive a small partial refund after talking with customer service. Luckily because I sew, I could alter the dresses to fit me better. But since you have to pay for return shipping, they should improve their sizing, especially their plus sizes. Also, perhaps work on garments that are more adjustable since they are very fitted. - I noticed they are now doing that sketchy practice where if you add an item to your cart, it automatically selects other items to add to your cart. I recommend they stop doing this as it makes their company look less trustworthy and legitimate.
