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Paul Smit

美国

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Geniusrx

GeniusRX used to be…

GeniusRX used to be MailMyPrescriptions. They used to have superior customer service, but ever since they changed their name (were they bought by some other company?) the service is awful. Long wait-times on the phone is one issue. Then the person can't help you and you're back on hold. The other issue is that they do not ship right away. My prescription has been waiting to be filled for 6 days. It shows that a mailong label has been generated, but that's all. When customer service goes down the drain, the company will soon follow.

2022-04-11有帮助 1