Never received my order and no reply from support
I recently placed an order with Pagani Design (Order #202210188494752021995267). According to the tracking information (YunExpress / GOFO Netherlands), my parcel was returned to the sender in Mainland China on October 25, 2025, before it ever reached me. I immediately contacted Pagani Design Support by email to ask for clarification and to find out whether my watch would be reshipped or refunded. Unfortunately, I have not received any response after several days. So far: ❌ No delivery ❌ No explanation or update ❌ No customer support response Overall experience: very disappointing. I hope Pagani Design will resolve this issue, but at this point, I cannot recommend them based on their lack of communication and follow-up.