Responding to my trustpilot review by…
Responding to my trustpilot review by maintaining an incorrect version of events does not constitute decent customer service. You know that most people are unlikely to have the time and resources to devote to fighting you. You ruined my extractor and then dishonestly claimed it had nothing to do with your chemical cleaning. It has cost me dearly and I feel angry and totally ripped off. You should be ashamed of yourselves!