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Will

美国

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RackNerd

This company is absolute trash

This company is absolute trash! They literally took my servers offline and distributed my business because of false claims of a competitor! I have no way to get my data or backups off my servers. If you care about your business at all avoid this company like the plague! They can disrupt your service whenever they feel like, if your a startup like I am this can kill your company and business Follow-up to the comments below: The accusations are a fabrication. I have responded to multiple emails and received multiple responses that documented the evidence and investigations I provided were satisfactory, and that the "abuse claims would be closed." A few hours later, after sending these email responses to me, you abruptly terminated my service, disrupting my business and impacting my customers. My service is still down. This should serve as a warning to all people considering your service. You do not have the right to terminate or impact people's businesses, much like a landlord cannot change the keys on a brick-and-mortar business. There should have been protocols to follow; there should have been an investigation period. There should have been a notice of "You have 24 hours to vacate our service, back up your data, or it will be inaccessible." You guys had no such procedures. You guys sent "abuse claim" emails. I responded to them. You replied to them and stated you guys were satisfied and closed the case. Now my business is down, my SEO and ranking are impacted. There is irrevocable damage, and there will be legal ramifications for this.

2024-03-16有帮助 1