I am VERY dissatisfied with this…
I am VERY dissatisfied with this company. The tree size shipped is smaller than the cost of the same tree at a local nursery. Their policies are deceitful and confusing. They offer a $50. Credit which is never able to be used. The Thrive Program costs $9.95 per month ad nauseum which unlike the name, DOES NOT replace your tree if it dies. It is a RIP OFF monthly and they hope you forget about it and FUND THEM forever. My tree died even though it was recommended for this area. If you do fill out a TICKET to replace a dead tree they require a number of photos of different types to prove the tree is dead. RUN, DON’T WALK away from this business so you don’t get Ripped Off.