Tom's is a no go
Tom's is a no go, a real crap shoot. My vehicle was properly described as a 2024 Ford Escape with a push button start. Tom's sent a key fob that looked ok, together with a programmer that apparently does not work for push-button stat cars. I verified that fact with customer service from "Car Keys Express" which makes the "EZ Installer" . Tom's convinced me that another installer would work so I returned the "EZ" and received a "Find My Key" installer. That one also did not work and I was able to talk a a really nice HUMAN from 'Find My Key" who informed me that their installer would never work on a push button start vehicle. I returned everything and, in time, was fully refunded EXCEPT for a $3.93 "Free & Easy Returns + Lost or Damaged Package Protection" , which I never signed up for and was never told it was added to my order and was non-refundable. It was only after some back and forth with Tom's AI service "team" , and my threats of making a campaign of providing negative reviews, that they finally refunded that $3.93. You can expect Tom's AI "team" to provide a soothing response to this review, but beware. Until Tom's cleans up their act and rids themselves of AI generated content,I cannot recommend Tom's.
