Return Policy works!!!!
May 2026 - I finally got help from Cust Srv on their return procedures on a cup I ordered in April. They did give me suggestions on how to hopefully resolve my lid problem for the Müv 25oz | Eclipse cup but nothing worked. They also helped me with my return of the Muv cup. Happily, I was given my refund within 3 days. Very Satisfied with their return policy! Since I was enjoying my Era Flip 40oz cup, I ordered a smaller Era Flip to replace the Muv cup. Thanks again to your Customer Service Dept for their help.