It does work, if you bear with it
Originally I was really unhappy with the machine because it has no settings and has constant issues. After finding more information about the machine I learned that it is very dependent on what kind of flour is used. Also, the software for the machine is horrible (1/10). There is no settings for anything; modify amount of water, amount of oil, amount of flour, how long to mix for, the pressure when squishing the roti, and cooking the roti. All of this is left to the useless ai that keeps making the same mistake again and again. If you have made the same mistake as me and got the machine, do the following. Get a full bag of your favorite flour and oil. Then keep asking it to make 2 roti, Each time it fails, remove any dough and tell it a what it did wrong (a few times) then ask it to make it again. Keep repeating until it can make the roti. It may take a long time and your bag of flour may finish just doing this but at least for me it did work after that. I am confident with a custom frimware the rotimatic would be a lot better. I also don't feel comfortable why the machine is connected to the internet, and their customer support can remote in to change these settings but I cannot access the same settings. Update: I actually had no idea that rotimatic also sells their own flour. I am 100% confident they made the machine this way so you have to buy their flour. I think they are wanting to become the new printer company that sells you overpriced flour.