Home Depot improving their customer service
I had ordered a light fixture from Home Depot Online. I also ordered some light bulbs which unfortunately were delivered all broken. So I took the light bulbs to the Home Depot on Harrisburg Rd. There I am very happy to say that I had great experience as I met an employee who told me that these were special order light bulbs and had to be ordered, but it would be better to order them to be delivered not to my house but to the Home Depot. That way if they were broken they would be returned quicker and I would only be notified when they arrived and were not broken. I also was informed that I could use a higher wattage light bulb which I really wanted to do but I wasn't sure about it. The gentleman who was assisting me was extremely knowledgeable. I do think that home Depot has really picked up their game with customer service. It was a real pleasure dealing with this gentleman by the name of Malachi. I do think that people who do a great job should be mentioned and given credit where credit is due.