Communication
On Wedneday April 20,2022 I received a text stating "Your unit is currently in the locker open position. Please return to the facility as soon as possible to secure your unit" I live out of state and I have 2 units. I called to get more information. I called Wed-Fri. and again Tuesday. Ive been told 3 times by the people taking my calls that they forwarded messages (Sent as urgent) I have yet to recieve a call back from the manager. The units are clean. People answering the phones are friendly but limited in information they have. Communication from the manager is nonexistent. Today is 1 week from my initial call to obtain more information.