Delivered Late :(
Ordered on April 23rd for specific delivery date of May 6th, my friend's birthday. My parcel was only shipped out on May 5th, and did not make it on time. Expected delivery is not until May 9th. Why even have the option for a specific delivery date if they can't adhere to it? I ordered well in advance. EDIT: Customer service is very responsive, kind, and proactive. I had a very pleasant experience communicating with them via email. While we weren't able to complete the delivery, they offered alternatives and relieved my stress about the situation. Thank you guys for your wonderful customer service team!