Online order AWOL
Online order, 2 sets of mugs. 12 days without being even shipped, no updates. Multiple emails with zero response. No customer service, order disappeared into thin air, no refund in sight. Edit: Finally got my Item a month after ordering. but i ordered 2. and the one i ordered was broken. Customer Service replied to my email, asking for photos, then has ghosted me ever since. Its been a week since i've 'recieved' my item. As far as their online store experience goes 0/5 stars.