Order From A Dealer Instead
I ordered a Moza R12 direct from Mozaracing.com on 17/02/2026. I understand that the Chinese new year was taking place during this period, but on their website it stated that the item would dispatch in 3 days from their UK warehouse and I should allow 3-7 business days for delivery, so I waited. On the 19th the DPD tracking updated to show 'label created', I contacted them on the 27th asking where my order was as the tracking hadn't updated. It took them 3 days to respond and tell me that the item has been dispatched and that they would expedite the delivery. I then contacted them again a few days later and they sent the same message. Today, the 5th of February, I had an email to say that they have refunded my purchase. Not a clue if my order was actually dispatched or where it went. I'm not saying don't buy Moza products as they perform great for the money, I'm just saying avoid ordering from them directly.