We purchased a walk-in tub from…
We purchased a walk-in tub from American standard. We paid $23,000 for tub and installation. After one year the seals on the door failed flood our home. Called to get it repaired under warranty. It took 2 months to get the repair kit and another two weeks to get a repair appointment. The repairman never showed not call to reschedule. Called the company it will take another week or two to get someone else. In the meantime can't use the tub. Terrible service and mediocre product. Don't buy from them.
