Bring Fido saved the day
We used Bring Fido to book hotels for our trip from Ecuador back to the US. We had some issues with paperwork and had to stay in Ecuador for another week. Bring Fido helped us cancel our reservations in Washington DC with no penalty, and helped is find an AirBnB for our extended stay in Ecuador. Most hotels would have charged us the $1000 for the hotel in Washington, but Brooklyn at Bring Fido called the hotel for us and asked them to refund our money. Thank you Brooklyn and Bring Fido for helping us through a trying situation.