The Indiana Ave facility in winston…
The Indiana Ave facility in winston salem nc is a joke. The management is not helpful and are very rude. They do not appreciate their customers or treat you with respect. The auction department doesn't give you enough information to get you into a unit you may win on lockerfox. I was supposed to be refunded all my money back $330.00 but it's been 8 days and I've not seen a dime credited back to my accts. They are holding my money for some reason after agreeing to give me refunds and now threatening to take out harassment charges on me for sending them emails about not getting the refunds yet into my account. !! I'm having to beg them to give me the refunds they agreed to ! this is not right and when I was at the location the gates were open and did not shut anybody can go in and out as they please. And people also live in their units at this place and they allow them to do it. I seen that myself . and it's a high crime rate neighborhood so your items are never safe cause no one is there at all and they won't answer the phone or call you back. I do not recommend any 10 federal storage and I do not want any manager feedback regarding this review I only want my money back as I was told I would get and that's it I don't care to talk to anybody at that location because they're unprofessional and childish and racist. Just send my money back to my Accts thanks this is ridiculous