Love the deck packages and more…however
Love the deck packages and more important the willingness to work with us and make some adjustments to the package to meet our project needs! Customer service and communication after the sale was terrible. Delivery timeframe set for 1-3…… took half a day off to accept delivery. No communication, no one answers the phone (answering service only able to take messages) no return calls, no return emails and the delivery shows up at 830pm with parts missing and damaged. Don’t schedule build until you see your material. Still waiting for a call (or email) to discuss a week later! Other the Nick the driver, extremely disappointed in customer service