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Sarah Smith

美国

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1 条评价

Hairvivi

SO REALISTIC! Great customer service!

I had an amazing customer service experience before even getting the wig. I missed part of my delivery address. My apartment building uses a different delivery service and they were able to update the information quickly. The chat on the website is pretty delayed, probably due to time differences. But I was able to get an email address which was much quicker responses. The estimated delivery window kept changing but still made it to me fast! I was given an extra gift with my wig which was so nice of them to add! Now for the WIG! Just from pulling it out of the cute packaging I could tell it was amazing quality and the hairline was going to be realistic. A lot of reviews talked about the smell so I was curious to find out what it smelled like and I agree, there is such a nice smell to it which is a surprise for a wig. I ordered the Catherine 16” & Honey. I have issues with wigs not fitting me right and looking way too bulky because my head is smaller. I only pulled my hair back and quickly put the wig on for the review. But just doing that, I could tell that it fits so much better than other wigs I’ve worn of all kinds of qualities. I work in the film industry and need wigs and this is going to be the best wig in my collection and help me get even more jobs! So excited to wear this on set. Adding photos of the wig in sunlight and without and my actual hair to compare. I have not cut my lace yet, so you can see where the lace will need to be cut. This is straight out of the box!

2026-02-03