On June 6 of lazada sales
On June 6 of lazada sales , I bought five cartons of adult diapers together with lazada and seller vouchers . A few days later Lazada cancelled the order giving reason as seller did not shipped on time . It is a stupid reasons to give as during sales promotions period, sales are expected to increase and will take more time than usual to ship not forgetting other platform are also having sales promotion during this period . Is Lazada using such " tactics" - basically the issuance or various vouchers are "fake" which they know will not be put into effect because they have " all the while have no intention of allowing the sales to go thru ?" This is not the first time , all the cancellation on my account are done by lazada . If continue this way , in future sales period , lazada would be my last choice . When you create a sales promotion hopefully your intention is have as much orders being fulfilled as possible and not waste the buyers time ! Customer service are basically of no help as they are low level without much authority and only can answer from a fixed template which is I refer to which is we feedback the relevant department ! The key is to solve the problem and not push it away to another department . As a buyer i am dealing with Lazada and not a partial department . The right way is to deliver the product at the same price that was originally contracted as long as it is not out of stock or they should have check with the seller whether they can ship and give them an extension since it is a sales period where volume are expected to be higher than normal!