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美国

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Minded

Absolutely Horrible Company!

This is an absolutely horrible company. No one answers the phone- ever, nor calls you back after leaving multiple messages! The provider, Laura Velli, never showed for our appointment! The first time I met with Ms. Velli, she was 5 min late and seemed as if she had just woken up and had nearly forgot about our appointment. She looked very disheveled. I left voice and email messages with Minded, but no one responded. In addition, I keep being asked to update my payment info. I’ve done it 5 or 6 times now, and they still keep sending messages asking me to update it!! Again, I tried reaching out to them, but no one there cares at all. They are simply an impersonal pill prescribing factory.

2023-01-16