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Veronica B.

美国

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H-E-B

Tip Driver who did not Deliver my Water

April 18, 2026, I placed a delivery order from HEB (Westheimer/Kirkwood Location), paid the delivery fee of $7.95 and tipped the driver $8.00. I reported a case of water was missing and received an email that I will receive a refund in 5 business days. Why Yudiel was not called and told to deliver the water the cameras showed him leaving with? I now have to pay another $7.95 + tip. HEB, I prefer the case of water without having to pay another large deliver amount. How many other victims have to wait for a refund?

2026-04-21