Love the variety
For most part I have had good service and I love the products they carry. I did have one bad experience where I did not receive enough diamonds to finish my picture and I could not get them to respond in a timely manner. I had to finish the picture with extra diamonds from different paintings I had done earlier and had diamonds left over. They finally contacted me but by the time they did I had already had to use the diamonds that didn't go with the kit. I also had an experience where somehow on the order it got mixed up. It showed that I ordered 11 items that were the same item. I tried to contact them to stop the order so that I could get it straightened around. I never was able to get it straightened out and ended up with the 11 items. I was told to try to sell them to somebody else or do them up and give them to someone else. But overall the service has been good except these two experiences. I have ordered probably around $100 paintings from this company