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Kathryn

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LightInTheBox

Returns policy is very difficult

I placed a fairly large order for clothes. When they finally arrived, more than half either didn't fit (mainly because of strange design / dimensions, or because the product really didn't look like the picture. I requested to make a return, and after waiting several days was offered 30% off my order instead of returning. I still wanted to return, and finally got the information I need to make the return, to China of course, and at my cost, i will still evaluate the cost of sending and may just take the 30% discount and throw the clothes away. I will not ever order clothes from them again.

2026-08-30有帮助 3