big delay in shipping
The products are very good, but the slow shipping makes me suspicious of the company. I placed my order on November 24th, and it's December 7th, and the website still says "order to be processed." I tried contacting customer service, but all I got was a message telling me to be patient... not very effective, then. Besides, I spent a lot of money on the products. I wanted to order more for my friends, but I'm giving up because I really don't think they'd arrive in time for Xmas. I hope the message helps me finally receive my order.