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Virtuel Pcen

挪威

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Wowgoboard

Poor customer support

Hi, just wanted to tell a little bit about my experience with Wowgo. I have a wowgo 3 board, which I have been happy with until now. My hub motors have had the following problems: rattling bearing on one of the motors, stuck hub motor sleeves that are only some mouths old and rattling hub motor sleeve. I contacted the support via email, regarding my issues. The support didn't be to any help, and wanted me to buy some new motors with just a little discount. (10 bucks of each motor) As the hub sleeves aren't that old, and still has these issues, Im quite disappointed. Would not recommend Wowgo if you need a company that has great customer support. I would rather recommend Roadsurfing after my personal experience, as they have good support.

2022-06-14