AVOID SUNFLOWERY AND ITS AFFILIATED COMPANIES
First I got an email after MANY requests for a status update, no return to customer service messages left regarding my order. I ordered a gift for my wife, who was on assignment out of town during Valentine’s Day And the order was not received until months later. The only emails I got repeatedly was they were in a busy season and they would update me, then weeks later I got an email stating the order, which I neither received a status on nor a shipping number, was supposedly lost in shipping and a new order was being processed. Before the order was ever shipped I requested a shipping address update, since the process had taken so long that my wife’s contract had ended and she was returning home. Even after many emails and phone calls, which were never returned, I got a notice that my emails had been going to the company’s spam folder. This is something that should never have happened, as the customer emails should be added to the system immediately upon placing an order to keep that from happening. So, they shipped the extremely late order to the wrong address anyway, which of course we never received. I placed my order in the beginning of February and now in July I gat a customer service email stating that I didn’t request the updated address change within 24 hours, even though the order had not been shipped until over a month after requesting the address change. STAY AWAY FROM THIS COMPANY AT ALL COST. I’d also recommend looking at their site information, at the very bottom of their site and see the other websites listed that the same company operates and avoid them as well. From reviews I’ve seen the items that look like they are thick, with depth and a platform and stand on their own, are simply acrylic and not 3 dimensional objects. EXTREMELY MISLEADING‼️ Save your money, time, and frustration and avoid this company and its affiliated companies.