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Nikii Maslen

英国

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Coshd

Avoid

Where do I begin… I ordered a Princess Leia gold bikini costume. It arrived and was not as described or photographed. The images on the website clearly show two straps, one of which is fastened with Velcro. What I received had 3 straps and no Velcro. The additional strap was odd and just made the whole thing look weird as it cut across the boobs and made them look an odd shape. When I contacted their customer service they refused to believe it was incorrect and offered me a £10 refund. I refused and stated as per their returns policy I am due a full refund. They even told me to take the £10 and sell the costume on eBay or gumtree…(?!?) A few weeks of back and forth they agree that the item is not as described and I can have a full refund after funding the return to China. I am MORE than happy to return the item as I am not going wear it but I have already paid postage to receive the item and now paying MORE to get my money back. It’s ridiculous. I’ve asked for a prepaid label which I no doubt won’t receive. So just a warning to buy at your own risk…

2025-04-18