Grayhound Bus Service will keep your money
If this is your first and only time using grayhound to take a trip I strongly suggest you read the CANCELLATION POLICY. I had to cancel my trip and I wanted a refund ($104.00) I was told it's refunded to a voucher (only $100)that I'm never going to use, and they refuse to refund it back to my account, where I want it. So Grayhound Bus Service has kept $104.00 of my money and according to the CANCELLATION POLICY, they have the right to do that.