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Bill Dunkerley

英国

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Carllo

Carllo rip-off

When I ordered my shoes, they gave me a discount, which was great. But, the size of the shoe changed! I quickly noticed this when they said ‘We have received your order’. So I emailed them back within minutes, telling them the size was wrong, but I heard nothing from them, I emailed them a further 4 times, still with no response. This carried on every day, I did get a response finally, 3 days later saying your order has been despatched. When they finally arrived in a plastic bag, they were the wrong size and were very cheap looking, definitely not leather. I emailed them back and they said it would be to expensive to return, you can keep them and we will 30% of the cost back. I told them I want a full refund, they refuse to respond.

2023-11-15