I paid to promote a rental $60
I have updated this review from 2 stars to 4 stars because once I wrote my review here it got the correct attention needed to work on fixing the issue I had complained about. Thank you to the avail team for your help in this matter. I paid $60 to promote my rental through Avail. 9 days later, I closed my account because the leads generated through Avail were not responding, and I found a tenant through another website. I do not mind paying the $60 for the promotion. What I do mind is that after selecting the option to delete my account and all associated information, my rental photos are still being displayed online. I contacted Avail and was initially told that everything would be removed within 48 hours. It has now been over a week, and the listing is still showing. When I called again, I was told that I would have to contact each third-party website where Avail syndicated the listing and request removal myself. Unfortunately, some of these sites do not provide phone numbers, and others require creating separate accounts just to submit a request. This has been a very frustrating experience and has left me disappointed with the level of support provided. Overall, this has been a poor experience, and I expected better assistance after closing my account and requesting that my information be removed.