Bunch of scammers
Bunch of scammers. They are also liars too. I have a brand new boots that I’m unfortunately selling on eBay because of this company. They won’t take it back cause of it not having the box. Won’t even charge a restock fee. They just won’t work with you. You can tell them what ever and explain to them what your issue is and they could care less. One lady lied to me and said she issued a refund after I told her that my exchange was taking super long and no one was answering my emails for the past week asking why it was taking so long and that it’s been over a month and still no boots. So I told her to forget about the order cause this experience made me not want the boots anymore and that I wanted to cancel the order and a refund due to poor handling of my situation. She apologized and then said ok I have canceled the order and that I should see the refund back to me in 2 days. Well 5 days had past and I looked at my bank account and still no refund. Then that same day not only do I get an email from them that they won’t take brand new boots back without the box which is ridiculous because I know damn well they have boxes. But I also get the same boots I sent back that didn’t fit me in the first place. When I made a complaint with the better business bureau, the company responded to my complaint stating again they won’t take it back without the box but also had the audacity to lie and say the boots were used. I never wore these boots out side at all! I called them out again for also being liars in the BBB website. Guys it’s up to you if you want to buy from these people. You might be lucky and have a better experience but please be careful. They also will not offer you military discounts either if you’re a vet. Do yourself a favor and first look at other much better companies. They will be nicer to you and work with you and will respond right away. Look into Revzilla, Retro Bike Gear or Tobacco motor wear or The first manufacturing Co. These all got better selections and better customer service. Believe me I’ll never shop from leather up again. I’ll also let my biker friends know and any other biker i meet not to do business with them.