Do Yourself A BIG Favor Don't Buy from STARFIRE DIRECT!!!
If you're considering purchasing glass from this company for your fireplace I implore you to Look at their reviews, not on their site, first! This company has a history of being both not thorough relative to technically advising you of your application's requirements, nor accepting Zero Responsibility and Accountability if you have problems/issues with their products. Even if you feel confident that you have asked all the pertinent questions relative to your application, you find out the sales associate you dealt with for over an hour neglected to advise you of some very Basic considerations, specifically there is a Big cause/effect in the air/gas flow thru 1/2" & 1/4" glass creating Soot turning our designed 1/4" Teal glass BLACK in a relative short period of time. Upon contacting them concerning the issue, they advised us this is common and you just have to wash the black soot covered glass! We hired a specialist who individually place, piece by piece, the 1/4" teal design on the top layer to avoid it tumbling into and mixing the three colors together, now they suggest to take it out and wash it!!! In Conclusion, the company started out as if they were experts and ended up claiming they were only sales persons selling glass and we needed to get the undisclosed information off their website manual. They went from EXPERTS to NOT OUR FAULT!!!
