DO NOT BUY from TrueFacet
DO NOT BUY from TrueFacet. Over a month now and after seeing no evidence of having received the watch I ordered and after demanding a refund, I am still trying to get my money back. TrueFacet is trying to steal almost $15k from me and I will be fighting this until they are shut down and their website is removed. Very sad what has become of what was once a very promising business. All I wanted was to buy a watch at a fair price and they strung me along for all this time with nothing to show for it. I asked about the status of the watch, I asked for photos, I asked for evidence of the piece at any stage of its transit. Then I asked for a refund and I gave them time to wire it back, then they said the wire failed, and then they promised to mail me a check and that still hasnt come. I have now filed a complaint with the IC3, which is the REMOVEDunit for investigating Internet fraud. I have filed a police report with The City of Oakland as a formality to clarify that I am being stolen from in the form of grand theft under false pretenses after having received no product nor evidence that there ever was product from what was supposed to be another reliable reseller online. Ive done business like this countless times without any issue with other online resellers, but the one time I trust TrueFacet, I get burned and am extremely distressed that I might never see my $15k ever again. How can they get away with this? They have two physical locations documented, an LLC that is filed in the state of REMOVED, and an owner by the name of REMOVEDwho is easily identified online, and yet there seems to be no way to get these guys to pay me back. Someone calling themselves REMOVEDhas been corresponding with me, but it must all be a big joke designed to let the funds slip farther away from being able to claw it back. We need to stop TrueFacet from stealing peoples things and money and get them to pay people back; shut down their business and remove their website. Lawsuit to come.