Inaccessible Files
Ive been using Easynews (EN) for years... I canceled my membership at one point, however, was drawn back in by an attractive offer. Big mistake. Over the past 6-12 months I've noticed that there are MANY items, increasingly, that are indicated to be available either in a thumbnail or file or.... whatever, however, when an attempt is made to open, the system indicates the file cannot be opened. That's it.... just a message of an error which indicates the file wont open. I communicated with EN about this I was told in simple terms.... "It is out of our control"... and perhaps it is. My point is that the "Over 6395 days of Article Retention" claimed is not accurate. Yes, there may be that many DAYS available, however, when data from 5 years ago OR a month ago is randomly unavailable, the amount of days available is pointless. The fact is, that there are many unavailable files, not a few.... thousands. I need to reiterate that this issue started relatively recently as noted above. For YEARS I used EN with no issues on accessing files, etc. This is a new problem that exists and I'm not the only one it effects. Countless sites such as Reddit, etc. have many comments about this same problem. Seems as though EN is aware of this issue and either doesn't want to fix it or doesn't know how.