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A. Y.

美国

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Byte

Steer clear of Byte. Terrible experience, no progress, money lost

I chose byte over Invisalign because it was half the price, and I just had one crooked tooth so I figured it was an easy case. It was hell. Byte is terrible with communication, often taking days to reply with generic emails. They made it impossible for my to continue treatment but no chance at a refund. My teeth did not move even after months of using it as directed. Halfway through treatment the trays were so poorly molded that I could not physically get them on without extreme pain. When I told byte this they just said to "bite down" on the tray hard to smash it on and take meds for the pain. I gave up after that because trying to communicate with them was so absolutely infuriating. It's like the company is a scam but just plays the long game to see when you'll just give up and cut your losses.

2025-08-02