Does not honor Warranty -UPDATE- in a reasonable time
Update 20220917 After 9 months I finally got my Aegis mod replacement and it got here 2 weeks before I move. changing from 1⭐ to 3⭐. Thank you GeekVape I have been waiting for a replacement Geek Vape Aegis since December 2021, now it's July 2022. I contact almost monthly to check on status and I get the same response still being processed. This is ridiculous GV, I get covid delays but this is ridiculous. I have only ever bought Aegis and now will never again. UPDATES Aug 15 2022: geekvape sent a request on trustpilot for my return/warranty reference number. I sent it but have not heard back and not received anything still. Sep 4 2022: tried customer support chat 2 more times. every time they say they're new and are clueless and system isn't working for them and we'll get it to you soon. I also emailed them over a week ago and have yet to get even an inquiry received email. This company should just shut it's doors. YOU SUCK GEEK VAPE Sept 5 2022 1145pm: I emailed again and left a review on their FB page 4 Sept at 12am. they emailed me at 2am saying my mod has shipped w/ a usps tracking #. checked # and "Label Created, not yet in system". we'll see what happens first, my mod gets here or I move. Sept 9 12pm Still cannot track via any link or number they sent. Tracking Number: ***** Status Label Created, not yet in system