Terrible service
Terrible service. My refund case is pending since 5th june22 with Lazada and each time i call to check the status it just doesnt move. All customer service executives (Candy, Jayson, Amy) lie to the core and severe by the 48hrs SLA on the email, chat and calls but no action has been taken yet. All i do is keep calling everyday and keep repeating my story. I dont even have the item as i have already returned it and i dont even have my money back since over a month now. one word...TERRIBLE CUSTOMER SERVICE