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Rüdiger Scheinke

加拿大

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2 条评价

Wowgoboard

Outstanding Products and Service

I bought a WowGo AT2 about a year ago as a replacement for my cheaper AT board and the difference in quality was night and day; the WowGo AT2 is an awesome unit that is well designed and built to last. I recently replaced my remote and I cannot say enough good things about their customer service - buy with confidence; buy WowGo.

2022-08-12
Yecoo Electric Skateboard

Avoid this company

Avoid this company - not only are their products poorly made, their customer service is almost non-existent. My GT arrived with issues; it was incredibly noisy due to a bent rear truck, it had pneumatic tires that would not fit properly and a deck that looked like it had been slapped together in the dark. After 3 months, the rear trucks gave out, after I'd already chewed through 3 belts and burned out two motors. To their credit, Yecoo replaced a tire, but I was on the hook for everything else. I ordered the items. Three months later I was embroiled in a dispute with my credit card company - Yecoo did not fill my order. They took my money, but never sent me anything. To make things worse, they would not respond to my emails. I eventually got my money back and bought a WowGo (a WAY better product). Fast forward two years: I decided to fix the old Yecoo and reorder the parts. That was a month ago. My account shows that they received my money, but never filled my order (AGAIN!!). After five unanswered emails, they finally responded - they wanted video proof that the rear trucks were actually broken before they would fill the order. Are you kidding me??? They have stopped responding to my emails asking for (another) refund and they have not shipped my order either. This company is a joke and should be avoided at all costs - they make subpar boards, have zero quality control, do not respond to their customers and take money without filling the orders. And really, when was the last time you had to prove to a company that their product was broken before they would fill an order for replacement parts that you already paid for?? Seriously, this company is run by disorganized, uncaring, imbeciles peddling toy grade electric skateboards that are garbage, right out of the box. Buy from a real company and remember that you get what you pay for - at Yecoo, you're paying for lousy products, poor quality parts, an apathetic customer service department and a ton of frustration. Avoid at all costs.

2022-07-18