RAY5 mini Laser Engraver: what a brilliant little machine.
I recently purchased the RAY5 mini Laser Engraver. Never having used one before I was a bit unsure about setting it up. I won't mislead anyone: I had difficulty setting it up but was determined to do it. After reading the instructions and reviewing forums with no success, I then contacted the manufacturer's helpline. From that point on good things started happening very fast! I have given the review 5 stars to reflect that the support was excellent. They never gave up with me, checked in to find out how I was getting on, and that gave me the confidence to press on and solve the problem of getting it to connect to my PC. Once connected I was playing around with it and trying different materials. I had successes straight away even though I did not know the software. The precision and accuracy of the laser are a delight. As an engineer I very much admire the quality of the build, especially at the price. It has already had some knocks but it proving durable. I have now bought beginner's books to learn how to use the software properly. Do not expect problems when you buy it and set it up but if you do contact the helpline and I know they will fix the problem.