Absolutely horrific customer service
Absolutely horrific customer service. I'm an avid long time vaper and have been a loyal, dedicated supporter of the Geekvape brand / products. I purchased a Geekvape L200 and the fill hole seal on the tank broke. It cannot be repaired and their is no replacement seal available as a result. I reached out to their customer service via the online chat and after lengthy communication, was promised that I would immediately receive an email whereby they would resolve my issue with a replacement. No such email arrived. Then, I reached out to them via their customer service email link support@..., NO response. I just tried to reach out to them again via their online chat and was hung up on 3X! Very upset as I had thought they were an outstanding company with exceptional products. Time to switch to another brand as they obviously do not support their loyal customers should they/we have an issue. Disgusting and all over a tank seal!!!! Shame on Geekvape!