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olivier D

英国

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RobotShop

I ordered some servo motors as they…

I ordered some servo motors as they were in stock. then got told not all of them were in stock. I asked them to ship what they had available asap. I got stuck by their procedure as they cancelled my initial purchase and wanted me to rebuy fewer of them(the available ones), I had to wait several days to confirm that my bank didn't pull the original amount before re ordering. add some days of delay to get answers from their support. So basically not a bad company, not bad customer service but I think I'm too used by the amazing amazon customer service, it felt 15 years back. I think they should have removed some posting fee as their solution was increasing it. I just gave up and ordered from another website, I had shipping fee 50% cheaper and got delivered the next day...

2023-02-07