In the 2 years Ive had a unit at Barker…
In the 2 years Ive had a unit at Barker Cypress location in Cypress, this location has always had excellent customer service and facility was excellent in comparison to others in area as far as prices, security, access hours, etc. Since they have merged with Extra Spaces. . Prices surged to 40 dollars plus with no notifications of price hike and an additional 12 dollars monthly in insurance effective January 2024. I have a 10x10 unit paid 145./month, now at 187./month with increase again come January with new insurance company. Looking into a NEW storage facility, most people can deal with 10 to 15 dollar increase but 40-50 dollars with no prior notice. Carla, current manager always least 1 month prior notice on any change by mail and email and followed by reminder call on due date. Kudos to Carla for her excellent customer service at Life Storage. No kudos to Extra Spaces.