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JL

中国香港特别行政区

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Effy Jewelry

They sell Fake stones in cruise ships

I would have given a score of ZERO if I could. Bought a lab pink diamond ring from NCL cruise, and the sales guy didn’t provided me a certificate as promised. After we returned home, I brought the ring to a local jewellery shop because I need to adjust the size, then I was told that there is no GIA code embedded in the stone ( even lab diamond will have one if it is big). I contacted the customer service in Aug, got the reply saying that they will send the GIA cert to my address, but then waited for couple of months and after a few chases, no response anymore, it is a SCAM company. Stay away! And thanks for your reply in 24 hrs, but how can I contact anyone when your customer services never reply to my emails! I can see most of good reviews are from US, maybe customers outside US doesn’t deserve the same product quality and after service then!

2024-11-14有帮助 1