The air fryer / toaster oven saga
I had purchased an air fryer oven through AMAZON. The unit starting failing and rusting from day one. First I was missing one of the accessories, I emailed the company and was told that they do not mail accessories and that they would credit my PayPal account for 10% in compensation. Needless to say that that never happened. Then, the light bulb inside the oven burnt (within a few days) I emailed them for a replacement bulb, same thing, no we cannot do anything about it ask for technical support from AMAZON! I went and bought replacement lights myself. Then the rust built up in the interior was impossible to remove. Then, the door started failing to close, until the hinge finally snapped internally and that was the end of this garbage toaster. I requested the company a replacement, and they say they cannot ship replacements. Then I asked for a refund and they say that they do not do refunds “to ask AMAZON for a refund” The email responses I received from this company of one (?) were unbelievable. I did complain to AMAZON. Of course all this was happening while we were still way within the period of the non-existent two-year warranty that the company claims to offer (and purposely chooses to ignore) and continues to claim as its website is still up.