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Asteria Hair

Not the best experience

I purchased two wigs from Asteria they arrived on time, unfortunately one of them just didn't do it for me ( I wasn't feeling it) When I contacted Asteria to arrange the return that's when the problems started. Even though their website had stated that the except free 30-day return, they made it very difficult to do. It took a couple of wks of back and forth messaging, mainly from them trying to convince me to like the wig before they gave me the information i needed to send the product back. NOT free but I wanted to be done with them so I happily paid. Although the hair was good their customer service and the way my issue was handled wasn't good. The whole thing just left me frustrated.

2023-03-24有帮助 3