Horrible delivery service - no consequences for multiple failures
Like many others experienced. Home Depot delivery of appliances is worse than horrible. Three times they said they were delivering my refrigerator from their Suitland, Maryland warehouse. First time they claimed their truck was too big to get onto the street. Second time delivery was supposed to be 7-11:30AM. They called between 5-6 AM. Shortly after 7AM they left because they didn't reach the unit's owner. He gave them my number and they never called me. Third time they again were delivering between 7-11:30. I called multiple times during the morning and they confirmed it was set for delivery. Around 10 AM they said I was #7 in delivery order and they were delivering #5 at that time. No word by 11:30. Called and they now said it would be delivered the next morning, without any explanation. Who ever is contracted to do delivery for Home Depot must have an iron clad contract or be related to an owner. They clearly know they can do anything they want without consequences. Otherwise the company would have been fired by now.